Before purchasing, please read and agree to the following terms and notices in detail:

1. The company reserves the right to modify the product specifications or related information mentioned above.
2. Any modifications or changes to the product specifications or related information mentioned above will be made without prior notice.
3. If there are changes to the appearance of the hardware equipment, we reserve the right not to notify, provided that the function and performance are not affected.

Microphone:

1. The iCam^® 4K PTZ Camera has a built-in audio input, and the terminal port is an international standard dual-channel 3.5mm linear input terminal.
2. You can use the teaching broadcast audio system to output sound to the iCam^® Max 4K Camera, such as: MIPRO^® or CHIAYO^® , etc.
3. You can use wireless microphones for audio capture, such as: RODE^® Wireless Me , RODE^® Wireless GO II Single , DJI^® Mic 2 , or SONY^® UWP-D11 , etc.
4. If the lecturer does not wish to hold or wear a microphone, you can install an omnidirectional microphone. Please contact BlueEyes Technology for purchase. For installation precautions, please refer to Microphone Installation Principles .
5. When using musical instruments, it is recommended to use professional instrument recording equipment to achieve the best sound quality, such as: JTS^® , etc.
6. When recording multiple audio sources, it is recommended to use a mixer for better results and easier balance adjustment.
7. The quality of sound transmission depends on the quality of cables and terminals. It is recommended to use high-quality, interference-resistant isolated machine materials and terminals. If you find noise, electric current sound, or low-frequency sound when using, it is mostly caused by cables and connection terminals.

HDMI Output:

1. The iCam^® 4K PTZ Camera has a built-in HDMI output, which can output high-definition images and sound through HDMI.
2. The HDMI format is 1080P@30fps.
3. The quality of HDMI transmission depends on the quality of cables and terminals. It is recommended to use high-quality, interference-resistant isolated machine materials and terminals. If you find noise, electric current sound, or low-frequency sound when using, it is mostly caused by cables and connection terminals.

3G-SDI Output:

1. The iCam^® 4K PTZ Camera has a built-in 3G-SDI output, which can output high-definition images and sound through 3G-SDI.
2. 3G-SDI has a maximum transmission speed of 2.97Gb/s and supports up to 1080P resolution.
3. SDI (Serial Digital Interface) is a technology that transmits images and audio simultaneously over a single cable. It has the same purpose as the commonly used HDMI but is more reliable and stable, making it more suitable for professional videographers. It is also the most commonly used cable among today's professional videographers.
4. SDI can transmit images and audio over longer distances. Generally, HDMI can only be used within 30 meters. If long-distance transmission is needed, signal boosters or extenders are required. SDI can transmit up to 100 meters at 1080 60p. Moreover, common SDI cables use BNC connectors with safety lock functions to prevent accidental disconnection or poor contact during long-distance transmission.

USB Output:

1. The iCam^® 4K PTZ Camera has a built-in USB 3.0 output, which can output high-definition images through USB.
2. The length of the USB cable is recommended to be within 5 meters. If it exceeds, please use a USB 3.0 active (Type-A male to Type-B male) extension cable. Click here to find available cables .
3. It is recommended to use a single USB cable without connecting multiple cables together. If your computer shows a notification that the hardware device cannot be recognized, it means that the transmission quality and compatibility of your USB cable are poor. It is recommended to replace it with a higher-quality USB cable.
4. The quality of USB transmission depends on the quality of cables and terminals. It is recommended to use high-quality, interference-resistant isolated machine materials and terminals. If you find that USB cannot be detected when using, it is mostly caused by cables and connection terminals.
5. For laptops or desktops connected via USB, it is recommended to use the latest Microsoft Windows 11 operating system to avoid driver compatibility issues.
6. Please use the built-in microphone or external microphone for laptops or desktops. If there is a broadcasting audio system on-site, please connect the amplifier or mixer audio output (Line out) or recording output (Rec out) to the audio input (Line in) of the laptop or desktop.

Control Communication Protocols:

1. The iCam^® 4K PTZ Camera supports multiple communication protocols such as VISCA, PELCO D/P, and ONVIF.
2. VISCA is a protocol defined by SONY^®. Manufacturers can develop hardware and software to control the image system via RS232. VISCA allows control of multiple cameras.
3. PELCO^® is a monitoring camera manufacturer in the United States. Due to its early leadership in the surveillance field, the PELCO transmission control protocol is widely used in the market and can be controlled by other devices such as computers or joysticks (RS485).
4. ONVIF (Open Network Video Interface Forum) is a global open forum jointly established by Axis^®, Bosch^®, and Sony^®. It is an important international standard in the current surveillance industry, aiming to promote the integration of network video surveillance equipment of different brands and help manufacturers, software developers, and independent software vendors ensure interoperability between products.

Live Streaming Meetings:

1. The iCam^® 4K PTZ Camera can use a USB cable to connect to a computer for Zoom^®/Google Meet^®/Microsoft Teams^®/Webex^® live streaming meetings.
2. Before conducting a live streaming meeting, please confirm that the resolution or image quality settings of the meeting software are set to HD or above 720P. Click here to learn how to set live streaming meetings to high definition.

Audio and Video Compression Formats:

1. The iCam^® 4K PTZ Camera has built-in H.264 and H.265 audio and video compression, which can be switched arbitrarily.
2. When using H.265 compression, the recorded video can be edited using our company's Montage^® Software (version 2.22.7.12 or above) or iFS^® Software (version 2.22.7.12 or above), but cannot be edited using commercial post-production software. If post-production is required, it is recommended to use the H.264 compression format or convert the H.265 video to H.264.

Network:

1. The network terminal socket is RJ-45.
2. The network speed is 10/100 Mbps Ethernet.
3. It is recommended to use Cat.5 network cables with crosstalk and noise protection.
4. It is recommended to use a network switch with 16 ports or more, such as: TP-LINK^® TL-SG1016D .

Network Architecture Principles:

1. All devices are connected to a single network switch.
2. Regardless of the scale, at least a 16-port or 24-port network switch should be used.
3. If there are fewer than 24 network cables, a general unmanaged network switch can be used.
4. If there are more than 24 network cables, use a managed network switch.
5. If you need to connect two 24-port switches in series, remember to use a network switch with stacking (trunk) function.

Reminders:

1. Because the iCam^® 4K PTZ uses the latest Giga bidirectional protocol network chip, it requires a high-end managed network switch to be used in conjunction. If you are using a general network switch or hub, it is recommended that you first cut off the 8th pin (brown) in the RJ-45 connector of the network cable to avoid instantaneous network disconnection issues.
2. When using USB and network image output simultaneously, such as when SES^® host recording and USB live streaming are performed at the same time, if there is screen delay or stuttering, please first disable the image output function (turn off HDMI image output).

Usage Range:

1. To prevent damage to this product or any products connected to it, this product can only be used within the specified range.
2. Do not expose this unit to rain or moisture.
3. To prevent the risk of electric shock, do not open the casing; installation and maintenance can only be performed by qualified technicians.
4. Do not use under conditions exceeding the specified temperature, humidity, or power specifications.
5. When cleaning the camera lens, please use a dry soft cloth to wipe it. If the dirt is severe, use a neutral detergent to gently wipe it. Do not use strong or corrosive cleaners to avoid scratching the lens and affecting the image quality.
6. To avoid fire or short circuit, do not place this unit where it may come into contact with rain or moisture.
7. Do not place any objects that may drip or fall into the machine on the unit.
8. Please secure this unit properly; do not place it in an unstable location to avoid damage caused by falling.
9. Ensure good ventilation of this unit; do not cover the heat dissipation holes, which may cause poor heat dissipation.
10. When cleaning this unit, please use a dry cloth to wipe it; do not use cleaners.
11. Please use original accessories and power supplies; do not use other substitutes to avoid damaging the machine.
12. To avoid fire or short circuit, do not use extension cords or share the same socket with multiple electrical products; do not disassemble the machine's outer cover to avoid damaging the machine.
13. Please ensure proper grounding to prevent lightning strikes that may damage the machine.
14. When there is thunder outdoors, please unplug the camera's power, network, audio, video, and other connectors to avoid product damage caused by lightning strikes. Lightning damage is considered a natural disaster and is not covered by our company's warranty.
15. Do not attempt to repair it yourself or have unqualified personnel perform repairs or replacements. If you have any questions, please contact our company or dealer.
16. This processor and accessories have passed safety tests, and any harmful interference and radiation to the human body are within standard values.

Careful Installation:

1. Do not manually rotate the product's lens barrel, as this may damage the structural shaft or cause signal line abnormalities.
2. The equipment should be installed level and stable; do not install the product at an angle, or the image may be skewed.
3. Ensure there are no obstacles within the rotation range of the pan-tilt during installation to prevent damage to the structural shaft.
4. Do not power on before completing all installation work.
5. Improper operation may damage the product's structure, causing the camera to malfunction.
6. When moving the camera, do not grasp the lens barrel with your hand; use both hands or one hand to support the bottom of the camera for movement.
7. Regardless of whether it is powered on or not, do not shake the lens and pan-tilt by hand, as this may damage the pan-tilt and cause the camera to fail self-check and not start normally.

Do Not Disassemble Arbitrarily:

1. This product does not contain any user-serviceable parts. Damage caused by user disassembly is not covered by the warranty.

Other Matters:

1. Our company reserves the right to modify, adjust, change, suspend, or terminate this product. If there are any unaddressed matters, they will be handled according to our company's relevant regulations or explanations and may be supplemented and announced at any time.